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Semester Hours
Tri-Towers Rotunda, Kent Campus
Sunday: noon - 8 p.m.
Monday - Thursday: 9 a.m. - 8 p.m.
Friday: 9 a.m. - 5 p.m.

Semester Hours
College of Business Administration, Kent Campus
Monday - Thursday: 9 a.m. - 6 p.m.
Friday: 10 a.m. - 3 p.m

University Breaks:
Monday - Friday, 9 a.m. - 5 p.m.

  *Tri Towers only

No Appointment Necessary

TECHnician fixing a Mac

Standard Services Pricing

Wireless/Network and Login Troubleshooting
No Charge
Hardware Diagnostics
Memory (RAM) Upgrades and Troubleshooting
Software Installation
Physical Computer Cleaning (Excludes Liquid Damage Cleaning) *
Mobile Software Troubleshooting
Software Troubleshooting or Optimization
Hardware Install or Repair
Virus/Spyware Removal
Mobile Hardware Repair
Data Transfer and iPod Data Migration
Operating System Installation (with data transfer)
Any Two Standard Services **
$85 (max)

Specialty Services Pricing

Apple, Dell and iPad Warranty Service
Coverage Varies
Advanced Data Recovery ***
Advanced Hardware Install/Repair
TECHcare Year-Long Protection
$120 / 1 year

* Liquid damage can be unpredictable and time consuming.  This service will incur a fee regardless if it results in a working system.

** May be used on a single device only; $10 for each additional service.

*** $30 when paired with another service of $65 or more

Services & Pricing

The Tech Spot offers complete technology service and support in one convenient location.  Plus, we offer extremely affordable pricing.  

Upon arriving at The Tech Spot, a TECHnician will diagnose your issue at the front desk and, if necessary, check in your device.  No appointment is needed, just walk in and we'll assist you.

Pricing is effective July 1, 2014 and is subject to change.  All repairs are subject to The Tech Spot's terms and conditions.

Standard Services

Network, Wireless and Login Issues

Wireless NetworkMost general questions, on campus wireless network problems, email, FlashLine login and other connection issues can be resolved at no charge at our front desk. - No Charge

Virus & Spyware Removal

VirusEven the most sophisticated antivirus software cannot protect against all malware. We run complete scans to ensure your computer is no longer infected, while making sure your computer is up-to-date, with working antivirus software.  - Starts at $45

Hardware Install & Repair

HardwareBecause no computer is reliable 100% of the time,  we offer basic and advanced hardware repair service for any type of computer, including hard drive replacement, memory (RAM) upgrades, and logic board & display repair.  - Starts at $25

Mobile Device and iPad Repair

MobileWe can troubleshoot problems with most mobile phones and tablets.  If you’ve broken your phone, we can even order and install a new display.  With our authorized iPad® warranty service, we can process iPad® hardware repairs directly through our office.  - Starts at $30

Software and Operating System Troubleshooting

SoftwareWe can resolve problems with your operating system, upgrade your software or install a new operating system for you.  There’s no need to worry about your data - we have the tools to transfer your documents, music and photos to a new computer, so everything is just where you left it.  - Starts at $25

Specialty Services

Advanced Data Backup/Recovery

Data BackupWe can remove a damaged hard disk from your computer and attempt to recover your files using a variety of recovery utilities.  If little or no data is recovered, we'll waive the fee.    - $75

For drives that are damaged beyond our ability to recover data,  The Tech Spot recommends DriveSavers. DriveSavers Data Recovery, Inc. offers certified secure data recovery services.  Call 1-800-440-1904 and receive a discount of up to 27% by using our educational discount code: DS83042

Advanced Hardware Install/Repair

Advanced HardwareWe can order parts from Dell, Apple or just about any other supplier with our custom part order service.  In the past, we've installed motherboards, displays, keyboards and more.  - $85

Products for Sale and Custom Part Orders

Hard drives, printer USB cables, wireless cards (for both desktops and laptops), TV cables and more are available on-site for purchase.  If you need a part that we don’t have in stock, we’ll find it and have it delivered directly to our office.  See our products for sale section for a full listing of products and pricing.

Please note that The Tech Spot only services personally-owned computers.  University-owned computers are serviced by your local desktop technology support professional.  We accept Visa, MasterCard, Discover and FlashCASH as payment for all products and services.  All prices before applicable sales tax.