Tri-Towers Rotunda, Kent Campus
Monday - Thursday: 9 a.m. - 8 p.m.
Friday: 9 a.m. - 5 p.m.
College of Business Administration, Kent Campus
Monday - Thursday: 9 a.m. - 6 p.m.
Monday - Friday, 9 a.m. - 5 p.m.
*Tri Towers only
No Appointment Necessary
Warranty Service and TECHcare
Apple & Dell Warranty Service
While we welcome devices of all shapes, sizes and brands, The Tech Spot is an authorized service provider for Dell® and Apple® computers. That means our TECHnicians are trained by Dell® and Apple® to repair their computers and order authentic replacement parts as part of the manufacturer warranty.
Apple Authorized Service Provider
We can order parts and repair Macs covered under the AppleCare Protection Plan. We may also be able to order replacement parts for computers that are out of warranty (applicable service fees may apply).
To see if your computer is covered under the AppleCare Protection Plan, visit AppleCare. All Apple hardware comes with a one-year limited warranty. AppleCare extends your limited warranty to 3 years (for sale online or at The Tech Spot) Please note that the AppleCare Protection Plan does not cover accidental computer damage.
Dell Customer Appointed Service Provider
Our certified Dell technicians can perform repairs and order parts for qualifying Dell computers. Warranty coverage on your Dell product may vary from limited hardware support to complete care (accidental) support. Applicable service fees may apply.
To see if your computer is covered under a Dell Warranty, visit Dell's Warranty Status page and enter your product's Service Tag. Be sure to check with an employee at The Tech Spot for detailed coverage information.
TECHcare Year-Long Protection
TECHcare is your year-long pass to unlimited service from The Tech Spot. Ask us about activating your membership today! - $120 for 1 year *
Each TECHcare membership includes:
- Unlimited computer repair service for 1 year* (parts not included)
- All custom part-order handling fees waived ($10 value)
- 25% discount off any future year’s TECHcare purchase
* Each TECHcare package covers one (1) computer (you may transfer to another device once per year). The cost of parts and shipping is not included.