This service is for requests to implement pay printing via Pharos in a computer lab.
Costs associated with this service
There is a minimal cost for software, compatible hardware, and a licensing fee. Please contact us for an estimate.
How to request this service
Submit a Support Ticket at support.kent.edu. Choose the following:
- Request Type: Shared Drives, Files Shares, and Backups
- Shared Drives Detail: Create New File Shares
NOTE: This service is provided in order to support official university functions. It may be requested by any person responsible for implementing or maintaining a service in support of university business.
Service delivery process
Expected response time for acknowledgement:
Requests are immediately acknowledged by the helpdesk system. Acknowledgement of a request will be received within 3 business days from an IS representative.
Expected response time for fulfillment:
Requests are normally fulfilled within two weeks.
Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks
For more information or to discuss this service in detail, please contact Todd Ryan at 330-672-1652 or via email at firstname.lastname@example.org.
Service provided by: Server Support Group
Last revised: 2013-05-02 14:33:02
Customers eligible to request: