Known as EagleEye, a network that exists outside of the normal KSU LAN/WAN and monitors and reports on the network health, bandwidth utilization, LAN/WAN switching and routing equipment and Unified Communications equipment
Costs associated with this service
How to request this service
Submit a Support Ticket at support.kent.edu. Choose Request Type, "Network & Wireless Access."
Service delivery process
Expected response time for acknowledgement:
Immediate acknowledgement from ticketing system accompanied by a ticket number
Expected response time for fulfillment:
Within 5 business days
Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks
Service provided by: Network and Telecom Services
Last revised: 2013-05-02 13:39:00
Customers eligible to request: