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WAN - Wide Area Network

Connections for data and voice traffic between Kent State campuses and remote facility locations. Network & Telecomm Services maintains equipment and manages contracts with vendors for services to provide these connections.

Costs associated with this service

Varies based on factors such as bandwidth requirements, availability of services from local vendors, and length of time the service required

How to request this service

Submit a Support Ticket at Choose Request Type, "Network & Wireless Access."

Service delivery process

Expected response time for acknowledgement:
Immediate acknowledgement from ticketing system accompanied by a ticket number

Expected response time for fulfillment:
Varies depending on complexity of request

Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks

Additional information

Basic Service Component to support Kent State Networks and Connectivity

Service provided by: Network and Telecom Services
Last revised: 2013-05-02 13:32:08

Customers eligible to request:

Staff Faculty Students Alumni Guests

Support Information
330-672-HELP (4357)