This is a new feature offered under our Cisco Unified Communications suite. Kent State users can request to have their voicemail messages forwarded to an individual email account or distribution list. Voicemail messages left by outside callers to a Kent State telephone number can be retrieved directly from an office phone, by dialing into the system from any telephone, or by having voicemail messages delivered to a Kent State email account.
Costs associated with this service
Costs are included with the service, "Telephone Number."
How to request this service
Submit a Support Ticket at support.kent.edu. Choose Request Type, "Telephone & Voicemail."
Service delivery process
Expected response time for acknowledgement:
Immediate acknowledgement from ticketing system accompanied by a ticket number
Expected response time for fulfillment:
Within 2 business days
Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks
Prerequisites: Telephone number
Service provided by: Network and Telecom Services
Last revised: 2013-05-01 16:45:54
Customers eligible to request: