Provides changes to packages within Cognos that support Cognos reporting. Cognos is an administrative application used to create and distribute enterprise level reports from data in all databases within Banner. Packages are internal code components used by Cognos reports. Changes to these components may only be requested by specific data owners.
Costs associated with this service
How to request this service
Service delivery process
Expected response time for acknowledgement:
Generally 24 hours
Expected response time for fulfillment:
Depends on the scope and/or complexity of the request.
Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks
Service provided by: Business Intelligence
Last revised: 2013-05-01 11:44:04
Customers eligible to request:
Phone: 330-672-HELP (4357)