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Desktop Support - Local

Academic and Administrative desktop computer support is available within each department and campus across the university.

Costs associated with this service

No charge per issue

How to request this service

Visit to get in touch with local support person by phone or email, or submit a Support Ticket at and the request will be routed to the appropriate person.

Service delivery process

Expected response time for acknowledgement:
Varies by department

Expected response time for fulfillment:
Varies by department

Service delivery hours:
Varies by department,
generally Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks

Additional information

Contact your local support professional for more information.

Service provided by: Academic Federated Desktop Support, Administrative Federated Desktop Support
Last revised: 2013-05-01 10:03:40

Customers eligible to request:

Staff Faculty Students Alumni Guests

Students: Determined by department
Guests: Must be working within a department

Support Information

Support is available off hours via the Technology HelpDesk, 330-672-HELP (4357). Please work with your local desktop support professional if you require special assistance during non traditional business hours.