This service describes how to request instruction on the use of classroom AV systems and equipment, and how to receive on-call support should issues arise during a class session.
Costs associated with this service
How to request this service
Or submit a Support Ticket at support.kent.edu. Choose Request Type, "Audiovisual (AV) Requests and Issues".
Service delivery process
Expected response time for acknowledgement:
Acknowledgement of request for classroom emergency situations is immediate.
For non-emergency situations the response to requests may be immediate but no later than the requester's next scheduled class in that space.
Expected response time for fulfillment:
For classroom technology emergencies, response time is immediate.
For non-emergencies, response will occur based on the availability of the learning space.
Service delivery hours:
Fall and Spring Semesters:
Monday - Friday, 7:30 a.m. - 10 p.m.
Saturday, 8 a.m. - 5 p.m.
Intersession and Summer Sessions:
8 a.m. - 5 p.m.
Service provided by: Classroom and Instructional Technologies
Last revised: 2013-05-01 09:50:16
Customers eligible to request:
Support Contact:During regular business hours call 330-672-1846.
After Hours Support:Submit a Support Ticket at support.kent.edu. Choose the Request Type, "Audiovisual (AV) Requests and Issues"
Or call 330-672-HELP (4357).