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Blackboard Learn - Creating Secure Shared Space

This service allows instructors to create shared spaces for academic use, such as a faculty resources area, a shared community course, etc. (requires a valid course title and user names of those who need full access to the course).

Blackboard Learn is the Information Services supported Learning Management System (LMS). The LMS is the application used to deliver course material via the Internet for hybrid and fully online courses.

Costs associated with this service

No Charge

How to request this service

To request assistance, submit a Support Ticket at using the following:

  • Request Type: Blackboard Learn and Lockdown Browser
  • Blackboard Learn Request Detail: Other 
  • Course Name - CRN - Course Number: type "N/A"

Or call 330-672-HELP (4357)

Service delivery process

Expected response time for acknowledgement:
Notification is given when the request has been fulfilled

Expected response time for fulfillment:
Within two business days

Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks

Additional information

Go to for tutorials, information and updates.

Service provided by: Course Management
Last revised: 2013-05-01 08:46:38

Customers eligible to request:

Staff Faculty Students Alumni Guests

Students: GA/TA positions if teaching a course

Support Information

Submit a Support Ticket at Choose Request Type, "Blackboard Learn and Lockdown Browser."


Call 330-672-HELP (4357).