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Mobile Device Troubleshooting and Repair

Troubleshooting issues and repair services, including iPhone screen replacement, for mobile phones and tablets is offered by The Tech Spot.

Costs associated with this service

Visit The Tech Spot website at for a comprehensive price list.

How to request this service

Visit online at or in-person in the Tri-Towers Rotunda,

Or call 330-672-TECH (8324).

Service delivery process

Expected response time for acknowledgement:

Expected response time for fulfillment:
Immediate to five business days

Service delivery hours:
Monday - Thursday, 9 a.m. - 8 p.m.
Friday, 9 a.m. - 5 p.m.
Saturday, closed
Sunday, noon - 8 p.m.

During Semester Breaks:
Monday - Friday, 9 a.m. - 5 p.m.
Saturday and Sunday, closed

Additional information

For assistance with university owned equipment contact your local support person or the Technology HelpDesk.

Service provided by: Customer Support
Last revised: 2013-04-28 19:01:54

Customers eligible to request:

Staff Faculty Students Alumni Guests

Support Information

The Tech Spot:
Tri-Towers Rotunda
330-672 TECH (8324)