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Technology Support - Online/Self-Service

Users can submit technology support tickets 24/7 using this self-service web site (

Costs associated with this service

No Charge

How to request this service

Visit online at

Service delivery process

Expected response time for acknowledgement:
Immediate to within 2 business days

Expected response time for fulfillment:
Immediate to 5 business days

Service delivery hours:

Additional information

We also offer support in person:

and by phone:

  • The Technology HelpLine: 330-672-HELP (4357)

Service provided by: Customer Support
Last revised: 2013-04-28 18:19:35

Customers eligible to request:

Staff Faculty Students Alumni Guests

Support Information
330-672-HELP (4357)