- Support & Training
- Responsible Computing and Systems Access
Policies and Procedures
Information Technology PoliciesAccess to modern information technology is essential to the university’s mission. The following policies regarding information technology and security have been established in the Kent State University Policy Register:
Information Technology ProceduresThe Division of Information Services has developed the following procedures and guidelines to support the information technology and security policies.
Security Requirements for Faculty and Staff
A list of university security requirements put in place to maintain the integrity of the electronic information, especially that which pertains to our faculty, staff, and students.
Reporting Security Incidents
The Office of Security and Access Management assists in responding to and investigating incidents related to the misuse of Kent State University computing systems. Computer system security breaches resulting in unauthorized disclosure of University data or abuse of computing resources should be reported immediately to the Office of Security and Access Management.
In the event of an incident, call 330-672-5566. If your call is unanswered, listen carefully to the voicemail greeting for additional instructions. Please leave a detailed message, including a phone number you can be reached. It is very important that you reach a human being so that the issue can be addressed promptly.
Procedure Regarding Unauthorized (Rogue) Wireless Access Points and Routers
University policy prohibits the deliberate degradation of the performance of network resources or access. For more information, please see rogue wireless access points and routers.
Credit Card Processing
Guidelines have been established to be used by departments when collecting credit card information from individuals in order to process payments for services, purchases, registrations, etc. Read more about credit card information security.
Credit Card Data Compromise: Incident Response Plan
This incident response plan provides guidance for identification, containment, notification, verification, communication, investigation, and remediation of such incidents.
KSU Google Apps
Kent State University issues Google Apps accounts to all student employees, faculty and staff
Google Apps is a communications and collaboration suite consisting of a core set of applications that may be used to perform both educational as well as academic and other university-related functions.
For more information please read the KSU Google Terms of Service.
For more information about firewalls, please contact the security group at 330-672-5566.