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Kent State Helpdesk
Submit a HelpDesk Ticket

330-672-HELP (4357)

Helpdesk services are available 24/7 all year - including holidays.

The Tech Spot @ ResNet
Complete Computer Care for students, faculty and staff.
Visit The Tech Spot web site for services, hours and directions.


ET Support

Blackboard Learn and Course Development Support

For any general Blackboard Learn assistance:
  • CLICK the Online Support Center at where you can access thousands of Kent State University technology support resources online.
  • CALL phone support at 330-672-HELP(4357) Available 24/7
  • MAKE APPOINTMENT at Blackboard Support Center at 241 Stewart Hall, Kent Campus (M-F 9am-5pm) Request Form


Blackboard Learn Support Staff


         Student Support Staff
              Brandon Holmes
           Joshua Shuttleworth          

Support by College

College of Arts and Science

     Vicki Gutierrez
     Meghan Hansen

College of Communication and Information

     Ben Hollis
     Kristen Chorba

College of Education, Health, and Human Services

     Rachel Foot     
     Thomas Stafford

College of Nursing

     Carol Moore

College of Podiatric Medicine

     David Gaither

College of Public Health

     Jamie Rhoads

Support by Campus


KSU Ashtabula

     Sean Melnik
     Russell Porter

KSU Geauga


KSU Salem

     Rachel Esterly


KSU Stark

     Katie Baer

KSU Trumbull

     Bobbi Bain

KSU Tuscarawas

     Jason Ruegsegger

Office of Continuing and Distance Education


Katie Asaro
Amy Grincewicz Vicki Gutierrez
Meghan Hansen Erin Higgins
Tiffany Holler
Valerie Kelly Tim Kohn Joel Mellor
Philip Nelson MaryAnne Nestor Jason Piatt
Drew Shipka Bethany Simunich Will Turek