RA (Duty Responsibilities)
- Policy violation confrontations.
- Answering questions regarding certain resources or offices on campus.
- Informal contact with residents while in the office or on rounds.
- Ensuring the safety and security of the community (responding to fire alarms, un-propping doors, noting maintenance concerns).
- Attending to crises when you are called.
- Alerting the community to crises situations and being aware of resources in the event of an emergency (i.e. responding to fire alarm and other threats to community security).
- Updating the duty log and documenting policy violations.
- Prospective candidates are interviewed and assessed on their ability to handle themselves in a crisis situation. Candidates are also interviewed on their past experience when confronting a peer who was not playing/working/living in congruence with rules or common standards.
- Fall training workshops include sessions on confrontation, mediation, emergency response, and other protocol.
- Discussions throughout training and in area staff meetings focusing on how to back-up and support one another in tough situations.
- "Mock Hall" - ask a current staff member what this means!
- You will gain the ability to think calmly and critically during a crisis situation
- You will gain a level of comfort in confronting your peers for not following community standards, which may indicate to a future employer that you will hold others in the workplace accountable to the standards set by the management or team.
- Since you have many different issues that can arise in one duty night, you will no doubt demonstrate a mastering of how to juggle multiple, important tasks at once.
- As the front-line, first response to a crisis situation, the University embodies a great deal of trust in you and your judgment to show leadership and positive representation in any situation.