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Kent State Helpdesk
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330-672-HELP (4357)

Helpdesk services are available 24/7 all year - including holidays.

The Tech Spot @ ResNet
Complete Computer Care for students, faculty and staff.
Visit The Tech Spot web site for services, hours and directions.



Blackboard Learn


 News and Announcements:

Blackboard Learn will be UNAVAILABLE for scheduled maintenance this Sunday, April 12th from 5-7am.

Please plan your Blackboard Learn activity accordingly.


Stop by the Kent Main Campus Library EVERY Wednesday!

Blackboard Support Staff will be in the Kent Main Campus Library Room 122(152) from 9am to 5pm to provide you with Blackboard Learn Tech Help every Wednesday during 2015 Spring Semester.


Click HERE to sign up for
Blackboard Learn Training Workshops!


Learn more about Blackboard Learn by visiting the Tutorials section under Resources for Faculty!

You can learn more about Grade Center, Course Tools or Tests, Surveys, and Pools.

*   Add Users to your Course
Please follow these Instructions to add other users (GA/TA/Colleagues) to your course with their valid KSU FlashLine user id.
NOTE: For security purposes, please do not share your FlashLine password with your GA/TA or colleagues.

*   View your Course from a Student's View
Use the Student View Tool to view your course from a student's perspective.

*   How to Manage your Course List
You can choose to show/hide courses in your course list to make it more manageable by following these Instructions.

Important Info:

Check Blackboard Services Status any time for
current service availability.


Scheduled Maintenance Window for Blackboard

Please note that Blackboard scheduled maintenance windows are
Sunday's 5:00am - 7:00am
Blackboard system may be down during that time for regular maintenance. 
Please plan your class activities accordingly.
We will also post announcements in Blackboard in advance, as well.