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Applied Conflict Management Certificate

College of Arts and Sciences
Center for Applied Conflict Management
321 Bowman Hall
Tel: 330-672-3143

In the Applied Conflict Management certificate, students learn skills to use in conflict situations in the workplace, in community settings and in their daily lives at home. Experiential learning, skills exercises, simulations and role plays are utilized to meet a growing need for constructive approaches to conflict management. Topics covered include active listening, constructive assertions, principled negotiation, mediation, group facilitation and strategic planning.


Course Title Credits
CACM 11001 Introduction to Conflict Management 3
  33030 Conflict in the Workplace 3

34040 Negotiation 3

49091 Variable Title Seminar in Conflict Management 1
Electives: choose two of the following
CACM 21002 Gender, Power and Conflict (3)   

21010 Cross-Cultural Conflict Management (3)  

22020 International Conflict Resolution (3)   

31003 Nonviolence: Theory and Practice (3)   
  31010 Conflict Theory (3)  
  32020 Strategic Planning (3)    
  35050 Environmental Conflict Resolution (3)  
  35092 Internship in Conflict Management (3)  
  35095 Special Topics in Conflict Management (3)  
  38080 Mediation: Theory and Training (3)   

Students choose a focus area of "Administration" (Environmental Conflict Resolution and Strategic Planning), "Human Resources" (Strategic Planning and Mediation), "Diversity" (Gender, Power and Conflict and Cross-Cultural Conflict Management) or students can choose any two courses from the above list. Students must declare their intent to earn the certificate before they have completed half of the required hours. They must satisfy the prerequisites of each course in the program and must pass each course with a minimum grade of C (2.0) to receive the certificate. Courses may not be completed on a pass/fail basis or via credit-by-exam. Transfer credits may, in certain circumstances, be used to fulfill certificate requirements. Maximum of 9 credit hours of variable topic (special topics, seminar, etc.) courses.

Minimum cumulative 2.25 GPA required in the program for award of certificate.


Gainful Employment Disclosure
CIP code:
CIP title:
Peace Studies and Conflict Resolution
AY 10 completers:
AY 10 on-time completers:
AY 10 on-time completion rate:
Median Stafford loans:
not applicable; contact the Office of Student Financial Aid for more information
Median other loans:
not applicable; contact the Office of Student Financial Aid for more information
Award title:
not applicable; contact the Office of Student Financial Aid for more information
Total cost per credit hours:
Total costs for credit hours:
Book and supplies cost per credit hours:
Total books and supplies costs:
Term: Fall 2011 and Spring 2012
Length: 30 Weeks
Fees per term:
Room and board per term:
Other supply or miscellaneous costs:
SOC code:
SOC title:
Arbitrators, Mediators, and Conciliators
ONET link:
Respondent placement rate:
0.00% N/A - new program